Goettl Air Conditioning and Plumbing - Phoenix AZ
Report verdict
License reported, not yet verified against the board · Discipline data not available for this source · No permits on file in covered cities · BBB A+
58/100 HomeProFax Score — public-record factors only, not a rating of workmanship. How the score works Limited data Score based on limited data
The state board is the authority. A flag is a prompt to read the board record, not a verdict. Verify license status with the issuing board before you hire. See methodology and disclaimer & corrections.
What this report checks
Score breakdown
| Factor | Points | Why |
|---|---|---|
| License status | 20/35 | License number reported but not yet verified against the board |
| Discipline & legal flags | 10/20 | Discipline data not available for this source (neutral) |
| Permit history | 5/20 | 0 permits on file (permit coverage covers selected cities; see sources) |
| Reviews (BBB + HomeProFax) | 23/25 | BBB rating A+, 17 complaints in last 3 years (BBB, researched) — BBB is the only external rating we store; Google/Angi/Yelp are linked below, not stored or scored |
A simple, transparent sum of public-record factors. How the score works. Not a rating of workmanship.
Source data as of: Report rebuilt from source files on 2026-10-19 · BBB details from our July 2026 research batch.
What we checked
| License | Not available in AZ | No state board record loaded |
| Bond | Not available in AZ | |
| Workers' comp | Not available in AZ | |
| Years licensed | Not available in AZ | Board file has no original issue date |
| Business registration | Not available in AZ | State business registry not loaded yet |
| Permits | Not available in AZ | No open permit data for this city yet |
| Discipline | Not available in AZ | Board discipline list not loaded yet |
| OSHA | Not checked yet | OSHA records not checked yet |
| Reviews & outside links | View on BBB | BBB profile |
| Contractor-provided | Not checked yet | Nothing provided by the contractor yet |
Public records as of their source dates. Board status is shown as reported by the board. Not a guarantee. Ask the contractor for their verified HomeProFax report.
Licenses
| License # | Type | Status | Issued | Expires | Source |
|---|---|---|---|---|---|
| AZ ROC282081 / ROC282082 / ROC330972 | AZ ROC (Arizona Registrar of Contractors) | reported (not yet re-verified) | — | — | State board |
Building permits
Not yet available. Permit data currently covers selected cities and counties (Austin, Boulder, Boulder County, Chicago, Dallas historical, Denver, Mesa, NYC, San Antonio, San Diego County, San Jose, Seattle); more cities are being added.
Discipline, complaints & legal
| Date | Source | Summary | Status |
|---|---|---|---|
| 2026-06-29 | BBB | BBB summary: Water heater service: repeated scheduling failures, missed appointments, technician left without restoring water supply, delayed promised refund | Resolved |
| 2026-04-10 | BBB | BBB summary: Senior customer alleged confusion over which AC unit was serviced, overcharging, and pressure to buy an expensive replacement; disputed refund amount | Not marked resolved |
| 2026-04-01 | BBB | BBB summary: Newly installed water heater leaked in garage with poor emergency response; company dispatched technician same day and arranged restoration | Resolved |
| — | Federal court (D. Nev.) | Federal court (D. Nev.) summary: Civil lawsuit Burciaga v. Goettl Home Services, LLC d/b/a Goettl Air Conditioning and Plumbing (parent company), case 3:25-cv-00443, U.S. District Court for the District of Nevada; nature of claims not verified | Not marked resolved |
Complaint summaries are allegations as filed with the source, paraphrased from our research; they are not findings by HomeProFax. Company responses are shown where the source records one — read each complaint in full at the source.
Around the web
Search other sites — these open a search for this name and location. They are not verified matches; check the business name, address and license number on the result.
Search Google Maps ↗ Search Angi ↗ Search Yelp ↗ BBB profile ↗ Search HomeAdvisor ↗
Outside ratings are shown for context only and are not part of the HomeProFax Score. Why?
Reviews
BBB: A+ (accredited), 17 complaints in the last 3 years.
External review checks (we link out; we do not store or score Google, Angi, Yelp or Houzz ratings):
Check Google reviews ↗ BBB profile ↗
Homeowner reviews on HomeProFax
No published homeowner reviews yet.
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Goettl Air Conditioning and Plumbing - Phoenix AZ · HVAC
Phoenix, AZ
License on file: AZ RO••••0972
Sources for this report
- HomeProFax research batch (BBB + board lookup, Jul 2026)
- WhichRemodeler research database
See something wrong? Request a correction. This report is compiled from public records and is not a consumer report.
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